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Certificate II in Business

BSB20115 Certificate II in Business

BSB20115 Certificate II in BusinessCourse Code: BSB20115Certificate II in Business

If you are looking to enter the workforce and want to start out at a junior level, BSB20115 Certificate II in Business might be perfect for you.

This qualification is appropriate for individuals in a variety of junior administrative positions who perform a range of mainly routine tasks and are motivated to upgrade their skills to a higher level or gain formal recognition of their existing skills.

  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method Distance/Correspondence / Work-based
  • Duration Course duration depends on the delivery mode of the qualification and can be flexible depending on your learning needs
  • RTO's This course is delivered by Insight Training Group Australia Pty Ltd, RTO ID 32142.

Course Requirements

To achieve a BSB20115 Certificate II in Business a total of 12 units of competency must be completed (one core unit and 11 electives).

Qualification Pathway

After achieving this qualification, students may undertake:

Entry Requirements

There are no entry requirements for this qualification. It’s preferred that students have obtained a minimum of a School Certificate or equivalent.

Students will need to be able to access and use a personal computer including internet connection, word processing and spreadsheet processing software, for example MS Word and Excel.

If you’re interested in applying, you can check out our campus locations. BSB20115 Certificate II in Business is available in Perth and regional WA.

Student Selection Process

Insight Training’s student selection process is designed to ensure that you’re enrolled in the qualification that best meets your needs.

Insight Training’s selection criteria will take into account various factors when deciding upon which students will be offered places in the program including;

  • The students’ needs and desired outcomes
  • The ability and commitment of the students to complete the course;
  • Eligibility requirements listed in the applicable National Training Package;
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Administration Officer (Local Government)
  • Administrative Assistant
  • Clerical Officer
  • Data Entry Operator
  • Information Desk Clerk
  • International Education Office Receptionist
  • Office Assistant
  • Receptionist
  • Trainee Racing Administrator

Core Units

Unit CodeUnit Description
BSBWHS201Contribute to health and safety of self and others

Elective Units

Unit CodeUnit Description
BSBCUS201Deliver a service to customers
BSBCMM201Communicate in the workplace
BSBWOR203Work effectively with others
BSBITU201Produce simple word processed documents
BSBITU212Create and use spreadsheets
BSBITU213Use digital technologies to communicate remotely
BSBWOR202Organise and complete daily work activities
BSBINM201Process and maintain workplace information
BSBINM202Handle mail
BSBSUS201Participate in environmentally sustainable work practices
BSBINN201Contribute to workplace innovation

Jobs and Skills WA

As the WA economy continues to grow and diversify, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.

To learn what qualifications Insight Training is delivering to eligible students at our multiple locations in WA visit following page.

Jobs and Skills WA Funding Eligibility


ACT Skilled Capital – for students residing in ACT

This qualification can be funded to eligible students through ACT Skilled Capital, a subsidised training program offered by the ACT Government. Skilled Capital funding is available through Insight Training Pty Ltd, RTO ID 32142.

ACT Skilled Capital Funding Eligibility


Eligibility Check

Let one of our Course and Career Advisors help work out the best funding model based on your eligibility.

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What Insight Training Offers
  • Access to industry leading VET Teachers who care about how you progress in the course
  • Flexible learning options; study in class, by correspondence or at your workplace
  • You may be eligible for state and/or federal funding as a loan or a subsidy towards your course
Student Testimonials