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Diploma of Community Services

CHC52015Diploma of Community Services

CHC52015 Diploma of Community ServicesCourse Code: CHC52015Diploma of Community Services

A career in Community Services is a very rewarding one, allowing you to enrich the lives of others and use your compassion and skills to help them build a better life for themselves. Community Services is one of the fastest growing sectors in Australia. In this course, you will learn to develop your skills and knowledge in managing, coordinating and/or delivering person-centred services to individuals, groups and communities. Consider a Diploma of Community Services for a fulfilling career allowing you to make a difference in people’s lives.


  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method

    Blended / Classroom / Online / RPL / Workplace
  • Duration

    Course duration depends on the delivery mode of the qualification and can be flexible depending on your learning needs
  • RTO's

    This course is delivered by Insight Training Group Australia Pty Ltd, RTO ID 32142.

Course Requirements

To attain the CHC52015 Diploma of Community Services, 16 units must be successfully completed comprising of eight (8) core and eight (8) elective units over three (3) terms.
Electives have been grouped into the following 5 streams and 1 specialisation based on the individual’s learning requirements:

  1. Generalist stream – Classroom Based
  2. Alcohol and other drugs stream – Online Only
  3. Disability stream – Online Only
  4. Mental health stream – Online Only
  5. Child and Youth stream – Online Only
  6.  Case Management Specialisation – Online Only

Qualification Pathway

Credit decisions for university entry are made by individual universities, but many universities offer a credit arrangement.

Entry Requirements

There are no entry requirements for this qualification. It is preferred that the students have obtained a minimum of a School Certificate or equivalent.

Student Selection Process

Insight Training’s student selection process is designed to ensure that you are enrolled in the qualification that best meets your needs.
Insight Training’s selection criteria will take into account various factors when deciding upon which students will be offered places in the program including:

  • The students’ needs and desired outcomes
  • The ability and commitment of the students to complete the course
  • Eligibility requirements listed in the applicable National Training Package
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Case Coordinator
  • Case Worker or Manager
  • Alcohol and other Drug Worker
  • Client Service Assessor
  • Community Services Worker
  • Community Worker, Coordinator
  • Coordinator Family Services
  • Early Intervention Worker
  • Group Facilitator, Coordinator
  • Pastoral Care Counsellor
  • Pastoral Care Manager
  • Program Coordinator or Manager
  • Senior Youth Office, Chaplain
  • Social Welfare Worker
  • Support Facilitator
  • Welfare Worker
  • Family Support Worker


Unit CodeUnit Description
CHCCCS007Develop and implement service programs
CHCCOM003Develop workplace communication strategies
CHCDEV002Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
CHCPRP003Reflect on and improve own professional practice
HLTWHS004Manage work health and safety

Compulsory Electives

Unit CodeUnit Description
CHCCSM005Develop, facilitate and review all aspects of case management
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCCDE003Work within a community development framework
CHCMHS011Assess and promote social, emotional and physical wellbeing

Generalist Stream - Classroom Based

Unit CodeUnit Description
CHCDIS008Facilitate community participation and social inclusion
CHCCCS004Assess co-existing needs
CHCADV002Provide advocacy and representation services
CHCCSL001Establish and confirm the counselling relationship

Alcohol And Other Drugs Stream - Online Only

Unit CodeUnit Description
CHCAOD004Assess needs of client with alcohol and other drugs issues
CHCAOD009Develop and review individual alcohol and other drugs treatment plans
CHCCCS019Recognise and respond to crisis situations
CHCMHS005Provide services to people with co-existing mental health and alcohol and other drug issues

Mental Health Stream - Online Only

Unit CodeUnit Description
CHCMHS001Work with people with mental health issues
CHCMHS004Work collaboratively with the care network and other services
CHCMHS005Provide services to people with co-existing mental health and alcohol and other drug issues
CHCMHS002Establish a self-directed recovery relationship

Child And Youth Stream - Online Only

Unit CodeUnit Description
CHCCCS004Assess co-existing needs
CHCCSL001Establish and confirm the counselling relationship
CHCPRT001Identify and respond to children and young people at risk
CHCPRT003Work collaboratively to maintain an environment safe for children and young people

Disability Stream - Online Only

Unit CodeUnit Description
CHCDIS005Develop and provide person-centred service responses
CHCDIS007Facilitate the empowerment of people with disability
CHCDIS008Facilitate community participation and social inclusion
CHCDIS010Provide person-centred services to people with disability with complex needs

Case Management Specialisation – Online Only

Unit CodeUnit Description
CHCCCS004Assess co-existing needs
CHCCSM004Coordinate complex case requirements
CHCCSM006Provide case management supervision
CHCADV002Provide advocacy and representation services

Work Placement

To be assessed as competent in this qualification, students are required to complete 100-120 hours of supervised work placement with an approved community services work place. The exact number of hours required is determined by the stream or specialisation chosen. Evidence provided by the supervisor will contribute to assessment of the student’s ability to work at this level.

Jobs and Skills WA

As the WA economy continues to grow and diversify, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.

To learn what qualifications Insight Training is delivering to eligible students at our multiple locations in WA visit following page.

Jobs and Skills WA Funding Eligibility


ACT Skilled Capital – for students residing in ACT

This qualification can be funded to eligible students through ACT Skilled Capital, a subsidised training program offered by the ACT Government. Skilled Capital funding is available through Insight Training Registered Training Organisations Collaboration Learning Pty Ltd Insight Training ID 52247. Skilled Capital is an ACT Government training initiative, funded by the ACT and Australian Governments.

ACT Skilled Capital Funding Eligibility


  • Eligibility Check

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  • What Insight Training Offers

    • Access to industry leading VET Teachers who care about how you progress in the course
    • Flexible learning options; study in class, by correspondence or at your workplace
    • You may be eligible for state and/or federal funding as a loan or a subsidy towards your course
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