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Workplace Training

Workplace Training

A truly successful workforce...

…must bring about positive and sustainable change in people and positive change across an organisation.

At Insight Training we develop and deliver holistic, integrated workforce and enterprise development solutions, including those which:

  • Build renewed commitment in client brands and throughout their organisations
  • Engage and empower workforces and channels to achieve real growth
  • Deliver enterprise-wide skills development and productivity gains
  • Deploy outcome based workforce incentive and customer retention initiatives
  • Achieve benchmarks in productivity growth and quality assurance outcomes
  • Create a tactile organisational and brand culture
  • Firmly establish clients as “Employer of Choice” by their employees through our training services

The tools and expertise at your disposal through Insight Training not only drive change but they deliver sustainable growth in people and performance and in bottom line results. For more information view our enterprise solutions below:

Insight Training is delivering the following funded qualifications at our Liverpool, Surry Hills and Sydney Olympic Park training locations in NSW to eligible participants:

Qualification Student fee exempt and fee-free scholarship Student fee concession Student fee first qualification Student fee second qualification
CHC43015 Certificate IV in Ageing Support $0 $240 $1,970 $2,300
BSB40215 Certificate IV in Business $0 $240 $1,570 $1,830
BSB40515 Certificate IV in Business Administration $0 $240 $1,570 $1,830
BSB40615 Certificate IV in Business Sales $0 $240 $1570 $1,830
BSB40315 Certificate IV in Customer Engagement $0 $240 $1,960 $2,290
BSB42015 Certificate IV in Leadership and Management $0 $240 $1,570 $1,830
SIR40212 Certificate IV in Retail Management $0 $240 $1,560 $1,820
TLI41810 Certificate IV in Warehousing Operations $0 $240 $2,130 $2,490
BSB41415 Certificate IV in Work Health and Safety $0 $240 $1,570 $1,830
BSB50215 Diploma of Business $0 N/A $2,510 $2,820
CHC50113 Diploma of Early Childhood Education and Care $0 N/A $4,380 $4,930
BSB51915 Diploma of Leadership and Management $0 N/A $2,510 $2,820
BSB51315 Diploma of Work Health and Safety $0 N/A $2,510 $2,820
CHC52015 Diploma of Community Services $0 N/A $4,380 $4,930
BSB61015 Advanced Diploma of Leadership and Management $0 N/A $2,560 $2,880

Operating nationally, Insight Training delivers solutions to people and enterprise development through training, education and related human capital services.

We deliver a growing scope of nationally recognised Certificate, Diploma and Advanced Diploma level training and education through our registered training organisations with qualifications in Aged Care, Children’s Services, Community Services, Business, Human Resources, Management, Warehousing and Retail.

Our aim is to ensure our students are skilled with up-to-date industry standards and most importantly getting that dream job.

Insight Training is delivering the following funded qualifications at our Liverpool, Surry Hills and Sydney Olympic Park training locations in NSW to eligible participants:
Qualification Student fee exempt/fee-free scholarship Student fee concession Student fee first qualification Student fee second qualification
BSB20115 Certificate II in Business $0 $160 $870 $1,040
CPP20611 Certificate II in Cleaning Operations $0 $160 $870 $1,040
BSB20215 Certificate II in Customer Engagement $0 $160 $870 $1,040
SIR20212 Certificate II in Retail Services $0 $160 $870 $1,040
TLI21610 Certificate II in Warehousing Operations $0 $160 $1,000 $1,200
BSB30115 Certificate III in Business $0 $240 $1,310 $1,570
BSB30415 Certificate III in Business Administration $0 $240 $1,310 $1,570
CPP31011 Certificate III in Cleaning Operations $0 $240 $1,310 $1,570
MSS30312 Certificate III in Competitive Systems and Practices $0 $240 $1,390 $1,670
BSB30215 Certificate III in Customer Engagement $0 $240 $1,310 $1,570
CHC30113 Certificate III in Early Childhood Education & Care $0 $240 $1590 $1910
CHC33015 Certificate III in Individual Support (Ageing) $0 $240 $1,440 $1,730
CHC33015 Certificate III in Individual Support (Disability) $0 $240 $1,440 $1,730
CHC33015 Certificate III in Individual Support (Home and Community) $0 $240 $1,440 $1,730
ICA30111 Certificate III in Information Technology, Digital Media and Technology $0 $240 $1,720 $2,060
SIR30212 Certificate III in Retail Operations $0 $240 $1,440 $1,730
TLI31610 Certificate III in Warehousing Operations $0 $240 $2390 $2,870

Yes, you may verify our registration through the which lists our scope of qualifications.

Australian Citizenship

  • Australian passport
  • Birth certificate
  • Australian Citizenship Certificate
  • Humanitarian visa
  • Australian electoral role

Permanent Resident

  • Permanent Visa
  • State drivers licence
  • Medicare card
  • Photo id/proof of age card

Insight Training is a privately run business and network of Insight Training in contrast with TAFE which is a public Insight Training.

Insight Training can deliver qualifications through our Insight Training as follows:

Insight Training Training Pty Ltd Maxis Solutions Pty Ltd Access Training Institute Pty Ltd
Insight Training Group Australia Pty Ltd Precision Training Australia Pty Ltd Learning Lab Pty Ltd

Online – course delivery purely in an online environment where a student has no in-person contact with a teacher/trainer and assessor.

Classroom – this refers to the delivery of courses where a student undertakes all formal course work in a classroom environment with an assigned teacher/trainer and assessor in-person. Classroom delivery will often involve simulated workplace activities.

Blended – the delivery of a course where a student undertakes course work with a combination of face-to-face contact with a teacher/trainer and assessor in-person within a classroom or workshop environment for part of the course. The remainder of the course could be Online, within your Workplace or Correspondence based.

Workplace – he delivery of a course where a student undertakes all course work in a workplace setting with an assigned teacher/trainer and assessor.

Distance/Correspondence – this refers to the delivery of a course where a student undertakes all coursework through the provision of hard copy learning, teaching and assessment materials. This is a rare mode of delivery and only provided for students who through geographical isolation or similar circumstance have no access to internet, computer, face-to-face or workplace setting.

Yes, Insight Training courses are Centrelink approved and are Nationally Recognised Training through the Australian Qualification Framework.

It is proof of your enrolment letter stating and states:

  • Name of Course you are enrolled in,
  • Course duration dates
  • Trainer details
  • Student support details
  • Census dates if applicable

Insight Training recognises that some students have had previous experience and learning whether that be working in the industry or completion of a previous course of study.  Insight Training is happy to discuss Recognition of Prior Learning (RPL) to students. Each student requesting RPL will be interviewed and they should provide a portfolio of evidence to support their application and may be assessed on the job. On the job assessments can be conducted to assess current skills and knowledge.

We can offer you a variety of nationally recognised Certificate, Diploma and Advanced Diploma level training and education. We offer courses in a variety of fields, including Aged Care, Early Childhood Education, Community Services, Business & Management, Human Resources, Warehousing & Transport and Retail.

Students have access to online portals which can assist you with forums and blogs and help you interact with other students studying similar courses.


Insight Training has launched the Student Assistance Program; a program dedicated to providing new and existing students free and confidential counselling services to help with their mental health and well-being. As a joint initiative with AccessEAP (which also runs our Student Assistance Program), aims to help students address an array of life challenges, ideally before they become distractions that affect home life as well as studies with Insight Training. The service will provide access to a dedicated counselling hotline available 24 hours a day, 365 days a year and 3 complimentary face-to-face counselling sessions.access-eap-icon@2x

Work placement is a training program that is structured and undertaken in a workplace, it is suited to your training and includes activities and set tasks overtime and under guidance of a professional in the industry. While working in work placement you are required to complete a logbook with your hours and relevant tasks undertaken.

Throughout your time in the workplace you will be required to participate in interviews with your work supervisor and trainer from Insight Training. The workplace provides Insight Training the ability to work with you and assess your skills and knowledge that you have developed in the workplace and will allow your trainer to sign off on assessments you can only complete in the workforce. Work placement hours vary depending on the level of the course. Your educator is the best person to discuss your work placement hours with.

Before approaching a business that you are comfortable with or one that friends or family have spoken to you about, it is important to speak to you trainer. Your trainer will know when you are ready to start working in your chosen industry and needs to make sure that you have chosen a workplace that meets the requirements. If you are not sure of a place to approach for work placement, speak to you trainer. They will be able to tell you where to start.

The length of time you are required to participate in work placement varies between courses. Your trainer will let you know how many hours you are required to do.


Does Insight Training find me work placement?

Insight Training does expect students to organise their own work placement however support is provided should you not be able to find a suitable workplace.

Yes, providing you speak with your trainer or student support. Insight Training can provide students with extensions to complete their studies, however this depends on the period of leave the student is planning to undertake, and will have to be considered by the trainer.

After taking a break from my studies- how do I restart?

Contact the Student Support team and they will forward your request to your Training Coordinator to get you started again.

Although Insight Training strive to ensure that students are job ready by providing an industry specific course and support for the compulsory work placement, there is no guarantee of employment upon completion of the course.

If you decide you no longer want to continue studying at Insight Training then you can withdraw from  the course. Before withdrawing from your program you should speak to a careers advisor to discuss alternative options such as taking leave from your program or transferring to a different course.

You can contact the Student Support team and they will speak with you about the reasons why you would like to withdraw and offer assistance for any challenges you may have. If you decide you would still like to withdraw we will go through the withdrawal process. If you then decide to continue with your studies we will not go further with the withdrawal.

A Unique Student Identifier (USI) number is a unique number that is allocated to students studying nationally recognised Vocational Educational Training (VET) in Australia. This is a government initiative that enables you to access all of your training records and results from the one location allowing you to provide proof of qualification to any potential employer. USI’s are mandatory to anyone wanting to complete nationally recognised training.

If you forgot or lost your USI number please call

  • Student Support 1300 046 744 and fill out a Release of Information form and supply ID or
  • Skilling Australia on 1300 856 007

The Acer LLN is an assessment a student needs to complete to be eligible to attract assistance through VET Fee Help. They must complete a Language, Literacy and Numeracy Core Skills Profile.

As part of the new Government requirements for VET Fee Help Students,  student’s must complete the ACER LLN. Unless you are able to provide the Government Issued certificate.

In the guidelines it stipulates that a student must get the following result:

Reading – Exit Level 3 (Minimum)

Numeracy – Exit Level 3 (Minimum)

Writing – No minimum is stipulated

What happens if I don’t meet the minimal requirements for the LLN?

We set you up to have a second attempt, if you were unsuccessful in the second attempt we will refer your enrolment to our Course Careers Advisors and they will be in contact with you to discuss alternative option other then VFH.

I have a Government issued Year 12 certificate, do I still need to complete the LLN?

No, you will just need to submit your Government issued Certificate upon enrolment and this will exempt you from completing the LLN.

If I have previously completed the ACER LLN Assessment, can I provide these results to Insight Training instead?

If the ACER LLN Assessment was completed in the last 6 months, you will not be required to complete the assessment again, however if your results are over 6 months old, a new ACER LLN will be required to be completed.