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High Demand Industry
Now is the time to up-skill your skills and knowledge with a Certificate III in Retail. This course teaches you how to provide customer care, deal with the public, use retail technology, provide product and service advice, and handle money. You can pursue work in various retail store settings, such as specialty stores, supermarkets, department stores, and retail fast food outlets. Working at this level, you may be responsible for supervising other team members and monitoring day-to-day workplace operations.
To attain the Certificate III in Retail, thirteen (13) units must be successfully completed, consisting of eight (8) core and five (5) elective units.
Total of eight (8) core units must be completed from the following:
| Unit Code | Unit Description |
|---|---|
| SIRXCEG001 | Engage the customer |
| SIRXCEG002 | Assist with customer difficulties |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCOM002 | Work effectively in a team |
| SIRXIND001 | Work effectively in a service environment |
| SIRXRSK001 | Identify and respond to security risks |
| SIRXSLS001 | Sell to the retail customer |
| SIRXWHS002 | Contribute to workplace health and safety |
Total of five (5) core units must be completed from the following:
| Unit Code | Unit Description |
|---|---|
| SIRXIND003 | Organise personal work requirements |
| SIRRINV001 | Receive and handle retail stock |
| SIRRMER001 | Produce visual merchandise displays |
| BSBTEC201 | Use business software applications |
| SIRRRTF001 | Balance and secure point-of-sale terminal |
There are no entry requirements for this qualification. Individuals may undertake this qualification with little or no experience in the industry. It is preferred that the students have obtained a minimum of a year 10 level School Certificate or equivalent and the will be required to undertake a LLN and achieve an exit Level 2 or above score within the Australian Core Skills Framework assessments in Reading and Numeracy, which will show that they have the capability to be successful in the course.
As the WA economy grows and diversifies, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.
We understand that managing the costs of education can be demanding, which is why we offer two convenient payment plans to help make it easier for you to cover your education expenses. Our options include Debit Success, which allows you to set up flexible direct debit payments tailored to your schedule, and Centrepay, which offers a straightforward and cost-free method of handling payments through automatic deductions from your Centrelink benefits.
Both plans are designed to provide you with financial ease and peace of mind, so you can focus on your studies without the added worry of managing payments.
Workplace
13 Units
Will vary depending on your enrolment type
Get to your learning goals faster with our short, targeted programs.
Our courses are designed to help you reach outcomes efficiently.
We will provide all necessary resources to help you achieve your learning goals.
Enjoy quick support and caring trainers to help you succeed.
This course will equip you with essential workplace skills through hands-on learning experiences in the workplace.
Insight Training will consider various factors when deciding which students will be offered places in the program. These may include:
In addition, your existing abilities in core skills such as learning, reading, writing, oral communication, and numeracy will also be considered.
Now is the time to up-skill your skills and knowledge with a SIR30216 Certificate III in Retail. This course teaches you how to:
This course will equip you with essential workplace skills through hands-on learning experiences in the workplace. You may be able to supervise other team members and monitor day-to-day workplace operations.
Yes, the retail industry is not just in high demand; it’s a sector with significant growth potential in Australia. It’s a dynamic and thriving industry that significantly contributes to the country’s economy and offers many employment opportunities. The demand for retail professionals remains strong due to the continual need for customer service, sales, and operations expertise. The growth of e-commerce has also created new avenues for retail employment, further contributing to the industry’s demand and your potential for a successful career.
Studying retail services can lead to a fulfilling and rewarding career. The retail industry offers diverse opportunities for growth and development, and obtaining a qualification in retail services can open doors to roles such as:
With the continuous demand for retail professionals and the industry’s significant contribution to the economy, pursuing a career in retail management is a great career choice.
Students may be eligible for state and/or federal funding as a loan or a subsidy towards your course. It’s best to speak directly with the Insight Training admissions or student support team to explore the financial aid options available and determine your eligibility.
Learn more about how we can help you fund your learning journey and get you one step closer to your career goals.
Insight Training offers nationally accredited Diploma and Certificate courses. Learn from expert trainers and get flexible, affordable study options.
