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Certificate IV in Retail Management
SIR40316

Certificate IV in Retail Management

High demand Industry icon High Demand Industry
Certificate IV in Retail Management

About the Course

Looking for something with a little more responsibility? Certificate IV in Retail Management will provide you with the skills and knowledge to work in skilled operations, team leading or supervision. You will soon be able to perform roles such as store manager, department manager and assistant store manager.

Course Structure

To attain the Certificate IV in Retail Management, eleven (11) units must be successfully completed, consisting of seven (7) core and four (4) elective units.

Total of seven (7) core units must be completed from the following:

Unit CodeUnit Description
SIRRRTF002Monitor retail store financials
SIRXCEG004Create a customer centric culture
SIRXHRM002Maintain employee relations
SIRXMGT002Lead a frontline team
SIRXRSK002Maintain store security
SIRXSLS003Achieve sales results
SIRXWHS003Maintain workplace safety

Total of four (4) elective units must be completed from the following:

Unit CodeUnit Description
BSBCUS401Coordinate implementation of customer service strategies
BSBMGT402Implement operational plan
SIRXCEG003Build customer relationships and loyalty
SIRRMER003Coordinate visual merchandising activities

Course Entry Requirements

Entry to this qualification is open to individuals who have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that has applied skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail. You must undertake an RPL process to determine your competency in the job role.

You must hold the prerequisite unit: SIRXWHS002 Contribute to workplace health and safety before commencing SIRXWHS003 Maintain workplace safety

Career Opportunities

After completing this qualification you can pursue a career in:

Qualification Pathway

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Payment and Financial Assistance

We understand that managing the costs of education can be demanding, which is why we offer two convenient payment plans to help make it easier for you to cover your education expenses. Our options include Debit Success, which allows you to set up flexible direct debit payments tailored to your schedule, and Centrepay, which offers a straightforward and cost-free method of handling payments through automatic deductions from your Centrelink benefits.

Both plans are designed to provide you with financial ease and peace of mind, so you can focus on your studies without the added worry of managing payments.

As the WA economy grows and diversifies, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.

Certificate IV in Retail Management

Delivery Mode

Workplace

Total Units

11 Units

Work Placement

Duration

Will vary depending on your enrolment type

Quick, Focused Courses

Get to your learning goals faster with our short, targeted programs.

Tailored for Speedy Success

Our courses are designed to help you reach outcomes efficiently.

All Resources Supplied

We will provide all necessary resources to help you achieve your learning goals.

Supportive Environment

Enjoy quick support and caring trainers to help you succeed

Workplace Learning

Workplace Learning This course will equip you with essential workplace skills through hands-on learning experiences in the workplace.

WA Training Awards finalist logo
Nationally Recognised training logo

Related Courses

Certificate II in Retail Services

SIR20216
Start your retail career with a Certificate II in Retail Services, opening doors to various job opportunities.

Certificate III in Retail

SIR30216
Up-skill your knowledge with a Certificate III in Retail, which offers training in customer care, retail technology, and work placement opportunities.

Frequently Asked Questions

The entry requirements for the SIR40316Certificate IV in Retail Management course are designed to be inclusive and flexible. They typically include various factors such as a student’s needs and desired outcomes, the ability and commitment of the students to complete the course, and eligibility requirements listed in the applicable National Training Package. Student selection also considers a student’s existing ability in the ACSF core skills (learning, reading, writing, oral communication, and numeracy).

Looking for something with a little more responsibility? The SIR40316 Certificate IV in Retail Management will provide you with the skills and knowledge to work in skilled operations, team leading or supervision. With workplace training, you will soon be able to perform roles such as:

  • Store Manager
  • Department Manager
  • Assistant Store Manager

Take the next step towards achieving your professional goals with a Certificate IV in Retail Management.

Yes, the retail industry is not just in high demand; it’s also a sector with significant growth potential in Australia. It significantly contributes to the country’s economy and offers many employment opportunities. The demand for retail professionals, including managers and executives, remains strong due to the continual need for customer service, sales, and operations expertise. Additionally, the growth of e-commerce has created new avenues for retail employment, further contributing to the industry’s demand.

Studying retail management can lead to a fulfilling and rewarding career. The retail industry offers diverse opportunities for growth and development, and obtaining a qualification in retail management can open doors to roles such as store manager, department manager, or assistant store manager. With the continuous demand for retail professionals and the industry’s significant contribution to the economy, pursuing a career in retail management can be a promising choice.

The SIR40316 Certificate IV in Retail Management course is designed to be practical and hands-on. It usually covers monitoring retail store financials, creating a customer-centric culture, maintaining employee relations, and leading frontline teams. These are all essential skills for a successful career in the retail industry.

Training is a responsibility shared by the training provider, employer and trainee.

Training Provider
As your training provider, Impact Training is responsible for providing formal training and assessment to trainees. They must be registered, use the correct training package, and collaborate on a training plan with the employer and trainee. They should also refer to the guidelines for VET training Providers and logins for RTOs.

Employer
Employers are responsible for providing workplace training and allowing time for formal training for trainees. They should also provide training records from the Registered Training Organisation (RTO) to assist with assessments. Responsibilities also include training trainees at work.

Trainee
Trainees are required to attend formal training and make satisfactory progress toward their qualification. All responsibilities can be found on the Skills NSW website.

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