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High Demand Industry
The Certificate II in Community Services is designed for individuals looking to start a career in the Community Services sector. Whether you’re already a volunteer or a professional or just starting, this course is tailored to help you formalise your experience and take your career to the next level. With this nationally recognised qualification, you will gain the knowledge and skills to assist those in need and develop effective communication skills that are invaluable in any community services setting. Prepare for a versatile and impactful career in community services. enrol Today!
A total of nine (9) units are required to complete this qualification; five (5) core and four (4) elective units. Unit selection may vary dependent on delivery method and location.
Total of five (5) core units must be completed from the following:
| Unit Code | Unit Description |
|---|---|
| BSBWOR202 | Organise and complete daily work activities |
| CHCCOM001 | Provide first point of contact |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTWHS001 | Participate in workplace health and safety |
Total of four (4) elective units must be completed from the following:
| Unit Code | Unit Description |
|---|---|
| BSBOPS203 | Deliver a service to customers |
| CHCCCS020 | Respond effectively to behaviours of concern |
| CHCCDE003 | Work within a community development framework |
| HLTINF001 | Comply with infection prevention and control policies and procedures |
There are no entry requirements for this course. Entry requirements may vary dependent on unit selection and delivery method.
Aged Care Worker
Individual Support Worker
Retirement Village Worker
We understand that managing the costs of education can be demanding, which is why we offer two convenient payment plans to help make it easier for you to cover your education expenses. Our options include Debit Success, which allows you to set up flexible direct debit payments tailored to your schedule, and Centrepay, which offers a straightforward and cost-free method of handling payments through automatic deductions from your Centrelink benefits.
Both plans are designed to provide you with financial ease and peace of mind, so you can focus on your studies without the added worry of managing payments.
As the WA economy continues to grow and diversify, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.
Workplace
9 Units
Will vary depending on your enrolment type
Get to your learning goals faster with our short, targeted programs.
Our courses are designed to help you reach outcomes efficiently.
We will provide all necessary resources to help you achieve your learning goals.
Enjoy quick support and caring trainers to help you succeed.
This course will equip you with essential workplace skills through hands-on learning experiences in the workplace.
Insight Training will consider various factors when deciding which students will be offered places in the program. These may include:
If you are planning to work with vulnerable people or with children, you are required to have a working with children’s check and a police background clearance. There may also be vaccination requirements if you plan to work in Aged Care settings.
The CHC22015 Certificate II in Community Services course paves the way for diverse career opportunities. Upon completion, you could embark on a career as a care service employee or assistant community services worker. These roles are not confined to a single setting but can be found in various environments such as community centres, residential facilities, and home care services.
Training is a responsibility shared by the training provider, employer and trainee.
Training Provider
As your training provider, Impact Training is responsible for providing formal training and assessment to trainees. They must be registered, use the correct training package, and collaborate on a training plan with the employer and trainee. They should also refer to the guidelines for VET training Providers and logins for RTOs.
Employer
Employers are responsible for providing workplace training and allowing time for formal training for trainees. They should also provide training records from the Registered Training Organisation (RTO) to assist with assessments. Responsibilities also include training trainees at work.
Trainee
Trainees are required to attend formal training and make satisfactory progress toward their qualification. All responsibilities can be found on the Skills NSW website.
Work in Community Services involves supporting and assisting individuals and families in need. This can include:
Community Services professionals may also work in mental health support, youth services, and crisis intervention.
Students may be eligible for state and/or federal funding as a loan or a subsidy towards your course. It’s best to speak directly with the Insight Training admissions or student support team to explore the financial aid options available and determine your eligibility.
Learn more about how we can help you fund your learning journey and get you one step closer to your career goals.
Insight Training offers nationally accredited Diploma and Certificate courses. Learn from expert trainers and get flexible, affordable study options.
