Community Services Courses

Community Services work involves providing support, assistance, and resources to individuals and groups within a community. This can include various activities such as counselling, advocacy, outreach, and organising community events. The goal is to help improve the well-being and quality of life for community members, particularly those who may be vulnerable or need support. This line of work often involves collaborating with other service providers, government agencies, and local organisations to address social issues and promote positive change within the community.

The Community Services sector is the backbone of Australians caring for one another, being one of the fastest-growing industries with a growth rate of five per cent every year. More than just a job, being a community service worker can be one of the most fulfilling and rewarding experiences you’ll ever have. Your work will profoundly impact society, making you a valued and integral part of the community. Community service workers are unsung heroes who care for us and our loved ones, from children to older adults and people with disabilities. You’ll need to acquire a Diploma or a Certificate in community services to join their ranks.

Insight Training offers a range of Community Services courses for volunteers in the sector and those wishing to be Community Services workers. We offer Community Services courses in a classroom environment and in the workplace. Industry professionals design our courses to ensure you receive the highest quality education. Whether you’re aiming for a Diploma or a Certificate in Community Services, we provide the flexibility you need to complete your course at your own pace.

Community Services Workers typically gain practical knowledge and skills in case management, client services, and community development. They often work directly with individuals and families in need, providing support, advocacy, and resources to help improve their quality of life. Importantly, community service workers collaborate with other social service agencies, facilitating support groups, organising events, and addressing the community’s needs as a team.

The Community Services field is a gateway to making a real difference in society. From social work and counselling to community outreach, case management, nonprofit administration, and advocacy, these roles are about more than just a job. They involve working with diverse populations, providing support and resources to individuals and families, and addressing community social issues. If you’re passionate about positively impacting society, the Community Services field offers fulfilling career paths that can inspire and motivate you every day.

Insight Training offers several courses to help upskill individuals for a career in Community Services, including Certificates II, III and IV in Community Services and a Diploma of Community Services.

The length of our courses differs depending on the qualification, although we aim to get every student ready for the workplace as quickly as possible. Our average time to complete a Certificate III under state funding for priority areas is three (3) months, and a Diploma is eleven (11) months. This will vary depending on your enrolment type.

52890WA Certificate II in Community Health and Wellbeing
CHC22015 Certificate II in Community Services
CHC32015 Certificate III in Community Services
CHC42021 Certificate IV in Community Services
CHC52021 Diploma of Community Services (focus on mental health)

Some other areas you may be interested in:

HLT23221 Certificate II in Health Support Services
CHC33021 Certificate III in Individual Support (Disability)
CHC33021 Certificate III in Individual Support (Ageing)
CHC33021 Certificate III in Allied Health Assistance
CHC43121 Certificate IV in Disability
CHC43015 Certificate IV in Ageing Support

Courses at Insight Training consist of learning theoretical knowledge and practical skills studied in a classroom or online (or a mix of both). This is accompanied by a work placement component where students demonstrate their ability to perform those skills over a set number of hours in a real work environment.

Most courses consist of a set number of core units (mandatory) and elective units (personal choice) that each student must pass successfully before completing their work placement.

The type and quantity of units differ with each course.

To understand more about the number of elective units in a particular course, please select the individual course page and refer to the ‘course structure’ section.

As the community services industry grows, Australia relies on qualified personnel to support people in need. Insight Training is committed to offering affordable courses, many of which are part-subsidised by the government to encourage people to study and fill vacancies in this much-needed sector.

For example, some courses currently have no cost as part of the government’s Fee Free initiative.

Learn more about financial assistance from Insight Training here and see all our current course fees and concessions here.

Enrolling in a course with Insight Training is easy.

First, check out our courses on offer, where you will find details of the course duration, units of study and entry requirements. When you find one you like, complete the form and click the ‘Apply Today’ button. One of our team will call you as soon as possible to discuss the course in detail.

Or, if you know you want to study and don’t know which course is best for you, complete an enquiry form, and we will respond as soon as possible to explain your options.

At Insight Training, we pride ourselves on offering affordable courses to help individuals learn essential skills to help progress their careers.

Some course fees and associated expenses are tax deductible. Speak with your accountant and see what’s available with your course of choice.

There are also several initiatives available to help students with the cost of study. To learn more, visit our financial assistance page or call our helpful Course and Career Advisors on 1300 046 744.

Insight Training offers a range of Community Services courses, empowering individuals with the skills necessary for a successful career in this sector. The best course for you depends on your circumstances and whether you are new to the industry or an existing worker looking to add to your existing skills and enhance your career.

We recommend you browse all our courses to see which one matches your circumstances. Or, to discuss your options with one of our knowledgeable support team, give us a call on 1300 046 744.

Some of our Community Services courses include theory, practical skills, and a work placement component where students demonstrate the skills they have acquired in real life. Please check the relevant course page for more information.

All Community Services courses at Insight Training are designed to help you at any stage of your career, whether you’re new to the sector or you’ve been working in Community Services for many years. Suppose you have completed an entry-level course such as Certificate II or III. In that case, you may choose to continue your studies and learn more advanced skills by completing Certificate IV, or even continuing with a Diploma.

The more courses you complete, the broader the range of skills you’ll possess, making you eligible for more positions, many of them senior. Based on what you want to do and which way you prefer to take your career forward, Insight Training has a course to support you.

Our assessments are competency-based and varied to keep them relevant to the workplace. They include knowledge-based questions, case studies, projects, real-life scenarios, and a workplace assessment.

Insight Training has connections with many industries and employers to help facilitate the work placement component of your studies. As part of this process, we support students ahead of and during their work placement.

Job placement or career support can happen organically when students are on their work placement, but this is provided by the host organisation.