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High Demand Industry
Healthcare is one of the fastest-growing sectors in Australia, and there is a high demand for qualified workers. This nationally recognised Certificate II in Health Support Services will help you enter the healthcare environment. You will learn the skills and knowledge to work within various health environments and support the effective functioning of health services, with an emphasis on effective communication and teamwork skills. Throughout the course, you will develop these skills, making you job-ready and competent to help people in need.
To attain the Certificate II in Health Support Services, twelve (12) units must be successfully completed, consisting of four (4) core and eight (8) elective units.
Total of four (4) core units must be completed from the following:
| Unit Code | Unit Description |
|---|---|
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTINF006 | Apply basic principles and practices of infection prevention and control |
| HLTWHS001 | Participate in workplace health and safety |
Total of eight (8) core units must be completed from the following:
| Unit Code | Unit Description |
|---|---|
| BSBMED301 | Interpret and apply medical terminology appropriately |
| BSBMED303 | Maintain patient records |
| HLTFSE001 | Follow basic food safety practices |
| BSBTEC201 | Use business software applications |
| CHCCCS010 | Maintain a high standard of service |
| CHCCCS020 | Respond effectively to behaviours of concern |
| HLTWHS005 | Conduct manual tasks safely |
| BSBPEF202 | Plan and apply time management |
There are no entry requirements for this qualification. It’s preferred that students have obtained a minimum of a School Certificate or equivalent.
To work in a health support services environment, you must have up-to-date vaccinations. Vaccinations will be based on the work placement’s policies and their compliance with the Aged Care Quality Standards and Work Health and Safety (WHS) requirements. At minimum, you should be up-to-date with your flu vaccinations; other immunisations that may be required are for Covid-19 and Hepatitis B. If we have sourced work placement for you, we will advise the vaccination requirements. Students sourcing their own work placement should enquire about vaccination requirements with the facility they plan to work for. The requirements around vaccinations and evidence might change while you’re studying with us. Changes will be in line with industry requirements and/or Australian Immunisation Guidelines.
We understand that managing the costs of education can be demanding, which is why we offer two convenient payment plans to help make it easier for you to cover your education expenses. Our options include Debit Success, which allows you to set up flexible direct debit payments tailored to your schedule, and Centrepay, which offers a straightforward and cost-free method of handling payments through automatic deductions from your Centrelink benefits.
Both plans are designed to provide you with financial ease and peace of mind, so you can focus on your studies without the added worry of managing payments.
As the WA economy grows and diversifies, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.
Workplace
12 Units
Will vary depending on your enrolment type
Get to your learning goals faster with our short, targeted programs.
Our courses are designed to help you reach outcomes efficiently.
We will provide all necessary resources to help you achieve your learning goals.
Enjoy quick support and caring trainers to help you succeed.
This course will equip you with essential workplace skills through hands-on learning experiences in the workplace.
Insight Training will consider various factors when deciding which students will be offered places in the program. These may include:
If you are planning to work with vulnerable people or with children, you are required to have a working with children’s check and a police background clearance. There may also be vaccination requirements if you plan to work in Aged Care settings.
Training is a responsibility shared by the training provider, employer and trainee.
Training Provider
As your training provider, Impact Training is responsible for providing formal training and assessment to trainees. They must be registered, use the correct training package, and collaborate on a training plan with the employer and trainee. They should also refer to the guidelines for VET training Providers and logins for RTOs.
Employer
Employers are responsible for providing workplace training and allowing trainees time for formal training. They should also provide training records from the Registered Training Organisation (RTO) to assist with assessments. Responsibilities also include training trainees at work.
Trainee
Trainees are required to attend formal training and make satisfactory progress toward their qualification. All responsibilities can be found on the Skills NSW website.
Upon completing the Certificate II in Health Support Services course, graduates can embark on diverse entry-level roles in the healthcare industry. These roles include:
Each role offers unique opportunities for growth and development.
The HLT23221 Certificate II in Health Support Services is for workplace learning only. This course will equip you with essential workplace skills through hands-on learning experiences in the workplace.
Insight Training provides students with various support services, including academic support, career guidance, and access to resources to help them succeed in their studies.
At Insight Training, we prioritise our students’ wellbeing. In collaboration with AccessEAP, we offer a comprehensive support program to help students navigate various life challenges before they impact their home life and studies.
Learn more about our Student Wellbeing Services here.
Insight Training offers nationally accredited Diploma and Certificate courses. Learn from expert trainers and get flexible, affordable study options.
