[gravityform id=”11″ title=”false” description=”true” ajax=”true”]


[gravityform id=”12″ title=”false” description=”true” ajax=”true”]

It's your call. Make it happen Enquire Now or call us 1300 046 744 0830 AWST TO 1700 AWST MON-FRI
Certificate II in Health Support Services

HLT23215 Certificate II in Health Support Services

HLT23215 Certificate II in Health Support ServicesCourse Code: HLT23215Certificate II in Health Support Services

Start your career in the health care sector!

Health care is one of the fastest growing sector in Australia and there is a high demand of qualified workers. This nationally recognised HLT23215 Certificate II in Health Support Services will help you enter the healthcare environment. You will learn the skills and knowledge to work within a variety of health environments and provide support for the effective functioning of health services. Throughout the course you will also build effective communication and teamwork skills.

Get job ready with this qualification and use your skills to help people in need.

  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method Distance/Correspondence / Work-based
  • Duration Course duration depends on the delivery mode of the qualification and can be flexible depending on your learning needs
  • RTO's This course is delivered by Insight Training Group Australia Pty Ltd, RTO ID 32142.

Course Requirements

To achieve an HLT23215 Certificate II in Health Support Services a total of 12 units of competency must be completed (four core units and eight elective units).

If students are not currently working for a suitable facility, students are encouraged to locate their own work placement locations. Insight Training staff are able to assist you if you have any difficulties.

The Trainer/ Assessor will visit each student in the workplace to assess the skills required in this qualification.

Qualification Pathway

After achieving this qualification, students may undertake:

Entry Requirements

There are no entry requirements for this qualification. It’s preferred that students have obtained a minimum of a School Certificate or equivalent.

If you’re interested in applying, you can check out our campus locations. HLT23215 Certificate II in Health Support Services is available in Perth and regional WA.

Student Selection Process

Insight Training’s student selection process is designed to ensure that you are enrolled in the qualification that best meets your needs.

Insight Training’s selection criteria will take into account various factors when deciding upon which students will be offered places in the program including;

  • The students’ needs and desired outcomes
  • The ability and commitment of the students to complete the course;
  • Eligibility requirements listed in the applicable National Training Package;
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Food Services Assistant
  • Cleaner (Health Services)
  • General Hand (Hospital)
  • Hospital Laundry Worker
  • Ward Hand


Unit CodeUnit Description
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTINF001Comply with infection prevention and control policies and procedures
HLTWHS001Participate in workplace health and safety


Unit CodeUnit Description
HLTHSS003Perform general cleaning tasks in a clinical setting
HLTHSS006Collect and manage linen stock at user-location
HLTFSE001Follow basic food safety practices
HLTFSE002Provide ward or unit based food preparation and distribution services
CHCCCS010Maintain a high standard of service
BSBINM201Process and maintain workplace information
HLTWHS005Conduct manual tasks safely
BSBWOR203Work effectively with others

Jobs and Skills WA

As the WA economy continues to grow and diversify, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.

To learn what qualifications Insight Training is delivering to eligible students at our multiple locations in WA visit following page.

Jobs and Skills WA Funding Eligibility


ACT Skilled Capital – for students residing in ACT

This qualification can be funded to eligible students through ACT Skilled Capital, a subsidised training program offered by the ACT Government.

ACT Skilled Capital Funding Eligibility


Queensland Certificate 3 Guarantee – for students residing in Queensland

Funding for this qualification may be available through the Certificate 3 Guarantee, a subsidised training program offered by the QLD Government.

Queensland Certificate 3 Guarantee Funding Eligibility
Eligibility Check

Let one of our Course and Career Advisors help work out the best funding model based on your eligibility.

The information provided in the form above will be kept in accordance with Australian Privacy laws and our Privacy Policy.

What Insight Training Offers
  • Access to industry leading VET Teachers who care about how you progress in the course
  • Flexible learning options; study in class, by correspondence or at your workplace
  • You may be eligible for state and/or federal funding as a loan or a subsidy towards your course
Student Testimonials