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Certificate IV in Community Services

CHC42015 Certificate IV in Community Services

CHC42015  Certificate IV in Community ServicesCourse Code: CHC42015 Certificate IV in Community Services

Do you have a passion for helping others and want to make a positive impact in your community? The CHC42015 Certificate IV in Community Services can help you enhance your employability and career aspirations in this rewarding field. With this qualification, you’ll gain practical knowledge and skills in areas such as case management, client services, and community development.

Whether you’re just starting your career in community services or looking to take your skills to the next level, the CHC42015 Certificate IV in Community Services is an excellent choice.

Enrol today and make a difference in the lives of those around you!

  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method Classroom / Distance/Correspondence / Work-based
  • Duration Call us today to find out the course duration for your state and selected study mode.
  • RTO's This course is delivered by Insight Training Group Australia Pty Ltd, RTO ID 32142.

Course Requirements

A total of 15 units are required to complete this qualification; seven (7) core and eight (8) elective units. Unit selection may vary depending on delivery method and location.

Qualification Pathway

After achieving this qualification, you may undertake:

Entry Requirements

There are no entry requirements for this course. Entry requirements may vary dependent on unit selection and delivery method. Call us today for more information.

Student Selection Process

Insight Training’s student selection process is designed to ensure that you are enrolled in the qualification that best meets your needs.

Insight Training’s selection criteria will take into account various factors when deciding upon which students will be offered places in the program including;

  • The students’ needs and desired outcomes
  • The ability and commitment of the students to complete the course;
  • Eligibility requirements listed in the applicable National Training Package;
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication,  and numeracy)

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Family Support Worker
  • Community Health Worker
  • Tenants Advisory Worker
  • Residential Care Worker

Core

Unit CodeUnit Description
CHCADV001Facilitate the interests and rights of clients
CHCCCS004Assess co-existing needs
CHCCOM002Use communication to build relationships
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
CHCPRP001Develop and maintain networks and collaborative partnerships
HLTWHS003Maintain work health and safety

Electives

Unit CodeUnit Description
CHCADV002Provide advocacy and representation services
CHCCCS019Recognise and respond to crisis situations
CHCCDE003Work within a community development framework
CHCCOM001Provide first point of contact
CHCMGT005Facilitate workplace debriefing and support processes
CHCMHS001Work with people with mental health issues
CHCMHS011Assess and promote social, emotional and physical wellbeing
HLTWHS006Manage personal stressors in the work environment

*Unit selection may vary dependent on the delivery method and location.

Jobs and Skills WA

As the WA economy continues to grow and diversify, the demand for qualified workers also continues to grow. Jobs and Skills WA is a government initiative focused on providing guaranteed funded training for positions that are or will be in high demand in WA.

To learn what qualifications Insight Training is delivering to eligible students at our multiple locations in WA visit following page.

Jobs and Skills WA Funding Eligibility

ACT Skilled Capital – for students residing in ACT

This qualification can be funded to eligible students through ACT Skilled Capital, a subsidised training program offered by the ACT Government. Skilled Capital funding is available through  Insight Training Pty Ltd, RTO ID 32142.

ACT Skilled Capital Funding Eligibility

There is nothing more important in business than customers – in fact, no business can survive without them! 

With this in mind, it’s critical customers feel well looked after, whether they have questions about a product, a late shipment or wish to lodge a complaint. The Customer Services department is all about supporting customers and ensuring their queries are addressed on time, so they have an enjoyable experience.   

Working in Customer Services can be highly rewarding, helping to resolve issues for people quickly and accurately. Let’s examine what a Customer Services representative does and how to secure a role in this much-required sector. 

What is a Customer Services Representative?

Customer Services oversees enquiries from people who buy products and services from a business or public service provider. People working in this department are typically known as Customer Support workers or Customer Services Representatives.  

Most roles of this nature are office-based and require a computer and telephone to handle incoming customer enquiries by email or phone call. Many businesses also provide an online chat facility for their customers nowadays, so there may be enquiries coming in via this channel as well. In all instances, Customer Services Reps use technology daily in their job.   

That said, currently, more people than ever are working in Customer Services roles from their homes, thanks to technological advances and the growing need for flexible working. 

More than anything, this is a hugely important role which involves much care and commitment to keep customers feeling appreciated. 

Learn more about working in Customer Services 

Benefits of working in Customer Support

There are many things to enjoy about working in a Customer Support role, including:

  • Extensive number of roles available at any time in a high-demand sector 
  • A varied day, every day – no two issues are ever the same! 
  • Financial rewards – a typical salary of between $55 and $65k per annum* 
  • Job satisfaction knowing you are resolving customer issues and queries 

Learn more about working in Customer Services 

Main Customer Service Representative Responsibilities

As mentioned, working in customer services is varied, with different responsibilities from one day to the next. These are some of the main duties as a Customer Service Representative: 

-Answering inbound enquiries from customers over email or telephone 

-Dealing with queries logged on an online chat portal 

-Responding to questions about shipments and ETAs 

-Processing customer orders and payments 

-Organising shipping, returns and refunds 

-Handling customer complaints and escalating them to the correct department head 

-Meeting response and call-time metrics to achieve performance targets 

Essential Customer Service Requirements 

Becoming a Customer Service Representative does not require a formal qualification – although it will certainly help set you apart from the many job applicants who don’t have one. 

Certifications aside, a number of personal qualities and skills for customer service roles will help you succeed. 

Communication skills 

First of all, people working in Customer Services need excellent communication skills, starting with an ability to listen when dealing with people on the phone and writing skills for when you are communicating by email. 

Thinking on your feet 

At times, you won’t have long to decipher what type of support a customer requires. Therefore, the ability to think and act quickly is critical in this role, helping the customer towards the correct support efficiently. 

Time management 

Many issues you deal with in Customer Services are time critical, particularly when a shipment is delayed, or a customer is waiting on a refund. You need to be able to prioritise your work tasks accordingly and handle each one quickly and accurately. 

Thick skin! 

Finally, this role can sometimes be highly demanding, no more so than when a customer feels aggrieved. They can sometimes take their agitation out on the Customer Service Rep – that’s YOU! This means not taking their anger personally, which can impact how you manage their request.    

Learn more about Customer Services Requirements 

Customer Service Qualifications

To excel in the field of Customer Services, it is recommended that you complete further study and Certificate III in Business is an excellent place to start. 

Certificate III in Business (Customer Engagement Specialisation) 

The course consists of thirteen units of competency (six core and seven electives) delivered in a classroom. The core units are identical regardless of your specialisation – which can be Customer Engagement, Administration or Medical Administration. Opting to specialise in Customer Engagement gives you access to the following elective units: 

-Designing and producing business documents 

-Writing simple documents 

-Organising personal work priorities 

-Advising on products and services 

-Delivering and monitoring a service to customers 

-Processing customer complaints 

-Assisting with customer difficulties 

There is no entry requirement for the course*. As a pathway qualification, students who complete the course successfully can later progress to Certificate IV in Business.  

Learn more about Certificate III in Business  

*It is advised that anyone looking to study for this qualification has achieved a High School Certificate. 

 

Study Certificate III in Business with Insight Training!

Set yourself apart from other job applicants and become job-ready with Insight Training!  

Experts in customer service training Australia, our courses are designed to prepare you for the best roles available and enrich your career. 

To progress in the field of Customer Services, contact our team today and ask about Certificate III in Business. 

Or, if you are ready to sign up and study immediately, visit our website! 

Sign up and study Certificate III in Business 

*Information taken from Seek 

 

 

 

 

 

Do you love kids? Are you eager to work in a rewarding sector where you shape the young minds of Australia’s youth? If so, becoming a childcare worker could be perfect for you! Childcare work is both fulfilling and rewarding, with a high projected job growth and worker satisfaction rating.   

Childcare workers nurture children’s social, physical and emotional development. You can work in daycare, after-school care centres or pre-schools in various roles, such as an early childhood educator, nanny, playgroup supervisor and more.    

Friendly people with an affinity toward young children and natural caring types are great candidates to excel as childcare workers. But there is also specific training for childcare workers you will need to complete to work in this industry. If you ask yourself questions like can you work in a daycare without a degree or do you need experience to work at a daycare, Insight Training is here to help!  

In this article, we will cover the three levels of childcare qualifications to become a childcare worker in Australia:    

  1. Certificate III in Early Childhood Education and Care
  2. Working With Children Check and First Aid
  3. Upskill To a Diploma  

So, if you’re interested in becoming a childcare worker but unsure where to start, this guide can help you.  

Get Certified In Australia 

The decision to pursue a career as a childcare worker is a noble one. It isn’t an easy path to take, but it’s certainly a fulfilling job for compassionate people looking to make a difference in the lives of children.  

In Australia, working in childcare without qualifications is not acceptable. Our sector has strict childcare worker education requirements, including formal qualifications as follows: 

1. Certificate III In Early Childhood Education And Care 

CHC30121 Certificate III in Early Childhood Education and Care is a requirement to work as a childcare worker in Australia. During the course, you will learn the essential childcare worker skills necessary for many entry-level childhood education roles, including how to care for young children, nurture their development and ensure their environment is safe and supportive.   

To obtain this certificate, you will undertake 15 core courses alongside 2 electives. You will also complete 160 hours of work placement in a regulated children’s education and care service, giving you plenty of work experience to leverage once graduating from the program.   

2. Working With Children Check And First Aid 

Another requirement to work in early childhood education in Australia is having an up-to-date Working With Children (WWC) check and First Aid certificate. These checks confirm that you are safe to work with children and ensure you have the skills necessary to deal with any situation that arises while working.   

A WWC check is obtained after a National Police Check (a review of your criminal history). and your state government conducts a review of workplace misconduct. Fees and application processes can differ by state, so include your location when researching your application. In Western Australia, you can obtain an application form from your local post office, with the application fee rates as follows:   

  • For employees and self-employed people: $87.00   
  • For unpaid people and students on unpaid placement: $11.00   

Being First Aid certified is vital to ensuring you can appropriately respond to an emergency, such as anaphylaxis or asthma. Through the CHC30121 Certificate III in Early Childhood Education and Care certificate, you can take First Aid as a unit of study, covering this particular requirement for entry-level childcare work. 

3. Upskill To A Diploma 

If you want to take your childcare career to the next level and open up opportunities for more fulfilling work with a higher salary, the CHC50121 Diploma of Early Childhood Education and Care is the next step in your journey. This level of childcare qualification prepares you for leadership roles in the childcare industry, such as a Childhood Education Manager or Children’s Service Director. In addition to learning advanced childcare worker skills, your hands-on experience working in childcare will benefit you.    

During your Diploma studies, you will complete 12 mandatory courses along with 3 potential electives and over 280 hours of work placement, teaching you to plan, implement and manage programs in early childhood services.   

To enrol on this course, you must first complete the CHC30121 Certificate III in Early Childhood Education and Care.   

How Long does It Take To Become A Childcare Worker? 

Depending on the level of education you complete, childcare worker qualifications will generally take two years. At Insight Training, we understand the importance of getting qualified and into employment quickly, and we are pleased to say that, on average, our students start work within 6 and 9 months of completing their course.  

However, during your studies, you will gain work experience in childcare centres that will prepare you for full-time work. That means, whatever your chosen education course, you will be ready to embark on your fulfilling career in childcare once completed!  

Join Us And Become A Qualified Childcare Worker In Australia!  

There’s never been a better time to become a childcare worker. Following these steps, you can begin or progress your career in this growing industry, allowing you to help shape the young minds of tomorrow.    

Insight Training has a strong community service program for those interested in becoming a childcare worker. Whether you’re leaving school or wanting to change your job, we’re here to help you achieve your dreams. We have professional trainers, great facilities, and strong connections with local businesses, all built to ensure you succeed!   

If you want to be a qualified childcare worker in Australia, look no further than Insight Training and our nationally-recognised courses. We provide cost-effective courses that result in a greater employability rate for all our students.   

Visit our CHC30121 Certificate III in Early Childhood Education and Care course page to learn more.

 

 

Disability support workers are skilled professionals who help make life more accessible for their clients, allowing them to complete essential daily tasks as independently as possible.  

Disability support worker duties include helping seniors and people with disabilities to perform personal hygiene tasks, prepare meals, do their shopping and housework, and organise social events.  

In addition to physical support, the role of support worker involves providing clients with social and emotional help, making sure they interact with others. While some visit their clients in their homes to provide support, many reside with them permanently. 

Qualities of a Good Disability Support Worker  

Aside from completing further education courses to obtain the necessary certifications, there are several disability support worker skills necessary to ensure success in this field: 

1. Patience 

It’s not always easy working with seniors and people who have disabilities, who can quickly become frustrated at needing help. It takes patience to learn how to deal with each client effectively to help them achieve their goals as independently as possible. 

2.Communication Skills 

You’ll be working with people with different needs. This means that you will need to listen with care when people talk. You should also be able to communicate clearly so that your clients can understand what you want them to do. 

3. Good Organisational Skills 

There will be paperwork involved in this line of work. You may have many different tasks to perform each day, and they all need to get done on time. That’s why you must be organised to ensure everything gets done for your client. 

4. Empathy 

Disability support workers provide emotional support to their clients as well as physical support. They counsel their clients on managing their time and finances since many people with disabilities have limited or no income. They may work with a client’s family members to help them understand their needs and goals to offer appropriate assistance.  

5. Passion for Continuous Learning 

Disability support workers must have a passion and commitment to ongoing learning, as gaining more knowledge and skills to continue improving may be necessary. 

Disability Support Worker Key Responsibilities 

The role of support worker is no easy one, and this is especially true for disability support workers. In this highly accountable role, where clients have many different needs depending on their type of disability, it is essential to understand and cater for those needs to ensure optimum care. 

Here are the main disability support worker duties: 

  • Monitoring the client’s physical and mental health by doing routine checks, such as administering prescriptions, measuring blood pressure, and assisting with personal cleanliness.  
  • Providing a safe environment for the client by monitoring their surroundings for potential dangers such as fire hazards and tripping hazards.  
  • Providing assistance and support to disabled people in their homes or other places so they can live independently  
  • Assisting people in carrying out essential daily tasks such as dressing, bathing, grooming, tooth brushing, medicine administration, restroom use, etc.  
  • Assisting clients with tasks of daily living, including cooking, cleaning, shopping, managing finances, etc.  
  • Collaboration with other healthcare providers to coordinate clients’ care plans  
  • Providing a diverse range of social activities such as arts & crafts, games, and outings for clients who can’t go outside  
  • Giving emotional and social support  
  • Identifying needs and developing plans for improving the quality of life for those suffering from disabilities or mental health issues  

How to become a disability support worker 

If you love working with people and have an empathetic nature, helping others learn to adapt to life with a disability, then you will likely enjoy working as a disability support worker. The duties and responsibilities of a disability support worker are varied, depending on the client and their needs. As the name suggests, they perform an essential role in supporting disabled individuals or their support groups, such as family or carers, by providing emotional and practical assistance.  

If you’re interested in becoming a disability support worker, Insight Training provides comprehensive Disability Support Courses. Start your career in disability care with us by contacting us here.  

Empower lives. Become a Disability Support Worker today! 

 

All businesses, large or small, need Human Resources. 

As a department, Human Resources – or HR – is responsible for all things ‘people’. Whether it’s recruiting new staff, creating their employment contract or writing policies and processes that make the workplace better for everyone, it’s the responsibility of HR to take care of people and their workplace requirements.  

Perhaps you already work in HR and want to progress into management, or you’re in a different sector and considering a career change. Today’s article looks at everything in HR management and the requirements to secure an HR manager role.

What does a Human Resources Manager do?  

HR departments cover many aspects of the workplace. Everything from hiring to holidays, workplace conflicts to well-being, it’s down to HR to ensure people are happy and successful in their roles. 

HR Managers often work in an HR administrative role before progressing to management. Here, they pick up all the essential HR manager skills, like supporting payroll management, employee attendance, and leave requests. In large organisations, HR may have specialists who work on recruiting staff – advertising for roles, interviewing candidates and arranging employment contracts. Keeping the employee database updated is also down to HR to manage, and you may become involved in employee disputes and grievance claims.  

Many Human Resources Managers work full-time in a company, although it is also a role that can be performed on a short-term contract basis or part-time.  

Learn more about becoming a Human Resources Manager 

Benefits of becoming an HR Manager

As a qualified Human Resources Manager, you will enjoy: 

  • A 6-figure salary – most HR Managers in Australia earn between $120-140k* 
  • High job satisfaction from a role helping others in your organisation to succeed 
  • A varied task-list that changes daily to meet the demands of the business 
  • Adding management skills to your CV – all transferable into other sectors  

Learn more about becoming a Human Resources Manager 

What are the main Human Resources requirements?

You will need a formal qualification to become a Human Resources Manager, although various personal skills and qualities are beneficial in this field. 

HR specialists deal with people face-to-face daily, addressing many confidential matters. Primarily, HR Manager qualities include empathy plus discretion to uphold the privacy of your colleagues.  

Working in HR also requires strong communication skills, as you will be dealing with people across an organisation and at multiple levels – often discussing delicate work issues or challenges. 

Finally, many HR Manager requirements are administrative. Therefore, you must have a good knowledge of basic IT systems heading into HR management – desktop applications like Word and Excel (or equivalent) as a minimum – and be ready to learn other business-specific applications like company finance and payroll systems. 

Learn more about HR Manager skills

Essential HR Manager Qualifications

Working in Human Resources Management requires a formal qualification:  

Certificate IV in Human Resources* 

The course consists of twelve units of competency (six core and six electives) and can be delivered online or in the workplace. 

Students learn about employee performance, learning and development, recruitment and onboarding, workplace health and safety, industrial relations, HR processes and more. 

Students who pass Certificate IV in Human Resources can immediately head into the workplace as a Human Resources Assistant or Coordinator and begin building industry experience. Some choose to continue studying a Diploma of Business or a Diploma of Leadership and Management. You may also consider a Bachelor of Business (Human Resource Management) if you wish to study at the Degree level.  

Learn more about Certificate IV in Human Resources 

*It is advised that anyone looking to study for this qualification has achieved a High School Certificate, has basic IT competencies and has access to a PC and the internet. 

 

Study to become a Human Resources Manager with Insight Training!

Experts in providing courses for nationally recognised, fully accredited qualifications, Insight Training can help progress your career in HR. 

Study your Human Resources Manager qualifications with Insight Training and achieve all the skills required for HR Manager roles plus others in this high-demand sector.  

Talk to our team today about Certificate IV in Human Resources. 

Or, to sign up and study immediately, visit our website! 

Sign up and study Certificate IV in Human Resources 

*Taken from www.seek.com.au July 2023 

Australia is home to around 1.5 million preschool children. That’s lots of youngsters who require care before they begin full-time education from 5 years old.  

Not all parents and carers want to use a daycare facility to look after children while they work. Others have children too old for daycare, yet they still need support outside school hours. A Nanny gives working parents the option of personalised care for their juniors while working, and here’s the good news – it is a highly-rewarding career with jobs very much in demand.  

This article explores the role of a Nanny in-depth- how to become a Nanny and the qualifications needed to land yourself a job. 

How to Become a Nanny

So, you have decided to work with young children as a Nanny. How do you get started? There are a few things to consider about becoming a Nanny, like what skills you need and any formal study requirements. 

Nanny skills 

First, give some thought to the personal Nanny skills required to do the job well.   

Patience is an absolute must when working with children, some who are yet to learn to speak – and others who can verbalise their feelings all too well! Staying calm and patient will help children learn to express themselves confidently in your company, building a good relationship between both parties. 

Strong communication skills are necessary to a Nanny, who may be helping a young child to understand instructions or guiding an older child with their homework tasks. 

The ability to nurture is another must-have skill for Nannies, who act as a primary carer to a single child or several for multiple hours a day. To a degree, you are covering the role of a parent, and it helps if you have a natural caring side that children respond to effectively. 

A friendly persona is another Nanny requirement. A child needs to feel warm and happy in your company, and a smile goes a long way to helping children feel settled and comfortable in your presence. 

You also need good physical and mental health. 

Nanny certification

In addition to personal skills, there are lots of practical skills designed to help you master the role of nanny successfully. 

Having a formal qualification before becoming a nanny in Australia is not a legal requirement. That said, it is well known that the Certificate III in Early Childhood Education and Care is the best qualification to obtain those practical nanny skills considered necessary for the role.  

Learn more about becoming a Nanny 

Benefits of Studying a Nanny Qualification

Study to become a nanny and you will benefit from the following: 

  • An enriching career helping societies youngest to learn and develop 
  • Practical skills in your kitbag to support young children successfully  
  • Plenty of job opportunities for approximately 1.5 million children in need 
  • A competitive salary up to $65k per annum (according to Seek) 
  • Ability to develop into the field of childcare provision and leadership 

What are the Main Nanny Requirements?

Being a Nanny is a varied role which draws on many different skills. Above everything, you are providing care to a child, and this is a big responsibility.  

Your role as a nanny requires the following tasks: 

  • supervising children of all ages and keeping them safe 
  • preparing children’s meals, snacks and baby bottles 
  • clothing children ready for their day ahead  
  • bathing and putting children to bed 
  • taking preschool children out on excursions 
  • helping with basic reading and writing 
  • washing clothes, cleaning the house and preparing family meals

Nanny Qualifications  

To become a Nanny, it is highly recommended you complete this qualification:  

Certificate III in Early Childhood Education and Care 

It is not mandatory to becoming a Nanny but will provide you with many advanced skills beneficial to progressing your career. 

The certificate includes all the right training to get started as a nanny in Australia.  It is also a pathway course that allows for further study should you wish to continue your training later, such as completing the Diploma of Early Childhood Education and Care. 

Regardless of tertiary qualifications, anybody working as a Nanny requires a National Police Certificate and a Working with Children Check.

CHC30121 Certificate III in Early Childhood Education and Care 

This qualification is recommended to anyone wanting to progress their career as a Nanny.  

The course consists of 17 units of competency (fifteen core and two electives). Each unit of study helps you to understand fundamentals about children’s well-being, education and care. You will also learn about first aid, health and safety and working with food.  

After completing the course, you will have a formal qualification that enables many different roles as well as Nanny – including an Early Childhood Educator, Family Day Care Educator or Playgroup Supervisor.      

Explore Certificate III in Early Childhood Education and Care 

Start your career as a Nanny with Insight Training! 

Prepare successfully to become a Nanny with the experts at Insight training. 

If you have questions about studying Certificate III in Early Childhood Education and Care, contact our support team. 

Or, if you are keen to sign up and study immediately, book your course today! 

Sign up for Certificate III in Early Childhood Education and Care 

Physiotherapy – or Physio – is a much-required profession to help people manage their bodies better. 

Most of us will need support from a Physiotherapist at some stage to manage emerging conditions with our bones, muscles, and nerves. From athletes who regularly push their bodies to everyday people suffering after a fall, a Physiotherapist helps overcome many of life’s health hurdles. The busier our bodies become, the more likely we need support from a Physio – even if it’s simply to promote well-being. 

If you are considering a career in Physiotherapy, becoming a Physiotherapy Assistant is a great place to start your journey. Today’s article looks at how and why this role is a successful pathway for people when breaking into the field of Physio. 

What does a Physiotherapy Assistant do?

Physiotherapist’s practice is responsible for assessing, diagnosing and managing patients to recovery, from treating one-off bone injuries to chronic diseases like arthritis. 

Many basic hands-on tasks involved in this recovery can be performed by a Physiotherapy Assistant. Under the guidance of a Physiotherapist, you will learn to support patients with a range of treatments and exercise programs designed to improve the injury or illness. You’ll likely show patients techniques like stretching exercises or delivering hot and cold therapies. You will also oversee administrative tasks. 

Physiotherapy Assistants work in hospitals and private practises, and you will be expected to work in either setting. 

Learn more about becoming a Physiotherapy Assistant 

Benefits of becoming a Physiotherapy Assistant 

As a qualified Physiotherapy Assistant, you will enjoy: 

  • High job satisfaction from a fulfilling role that helps people in need 
  • A wide range of skills, many transferable to other healthcare professions 
  • Financial rewards – a typical Physiotherapy Assistant salary is $54k* 
  • Multiple tasks – no two days are the same as a Physiotherapy Assistant! 

Learn more about becoming a Physiotherapy Assistant 

worker massaging patient

Key responsibilities of a Physiotherapy Assistant

The role encompasses numerous tasks and responsibilities, including:  

– creating treatment plans 

– demonstrating how to use therapy equipment  

– supporting patients with exercises 

– applying techniques such as massage 

– running diagnostic tests 

– helping patients in and out of the practice 

What are the main Physiotherapy Assistant requirements?

You will need a formal qualification to become a Physiotherapy Assistant, although various personal attributes are helpful too.  

First of all, compassion is key to this patient-facing role. You will be dealing with people who feel vulnerable due to their injury or illness, so you need to show plenty of empathy. 

Next comes strong communication skills. As well as delivering important information directly to your patients, you will have to communicate regularly with their family members and other health professionals. 

Finally, the role involves motivating people to continue with their treatments at home. You will need to be able to encourage their participation when not under your care if they want to recover quickly.  

patient working out with worker

Physiotherapy Assistant course 

To proceed as a Physiotherapy Assistant, you will need to pass a formal qualification:  

Certificate III in Allied Health Assistance  

This course consists of eleven units of competency (eight core and three electives) delivered in a classroom. Students must also undertake a minimum of 80 practical working hours logged with an Approved Service provider. A trainer or assessor will visit you during your time there to assess your skills in practice.  

As a pathway qualification, students who pass the Allied Health Assistant course successfully can progress to Certificate IV in Allied Health Assistance or a Diploma of Community Services.   

Learn more about Certificate III in Allied Health Assistance 

*You may need a National Police Certificate before commencing employment.  

Learn with Insight Training and become a Physiotherapy Assistant! 

Experts in providing courses for students searching for nationally recognised, fully accredited qualifications, Insight Training is here to help you become job-ready! 

Keen to kick-start your career in Physiotherapy?  

To prepare for Physiotherapy Assistant jobs in Australia, contact our team today and ask about HLT33015 Certificate III in Allied Health Assistance. 

Or, if you are ready to sign up and study immediately, visit our website! 

Sign up and study Certificate III in Allied Health Assistance  

There are thousands of Australians in need of support to improve their quality of life.

If you are looking for a career where you are directly helping people within your local community, why not consider becoming a Welfare Worker?

This article looks at the Welfare Worker role in detail, including the responsibilities and qualifications needed to help you start your journey.

What does a Welfare Worker do? 

Many people in the community struggle to cope with life for various reasons. Some find it difficult to look after themselves due to a permanent physical ailment. Others have been impacted mentally due to a personal loss – a family bereavement, for example. Financial strains can also cause significant problems for people in the community.  

There are countless reasons why people struggle with their daily lives. What’s important is having a mechanism to help them cope – and this is where a Welfare Worker steps in.  

It might be adults, young people, the elderly, disabled or homeless people you’re helping. Some will need help individually and others as a group. When you become a Welfare Worker, you are relied on by people from all walks of life to help them source physical, mental, social, financial and administrative support to progress through life more positively. 

Learn more about becoming a Welfare Worker 

What does a Welfare Worker do

Benefits of becoming a Welfare Worker

Becoming a Welfare Worker can be a challenging role. Yet it is also highly rewarding to see the people you are helping benefit from your support; however insignificant it may seem to you, it means the world to your client! 

Welfare Workers benefit from the following: 

  • An enriching career with options for progression to leadership roles 
  • Great prospects in an industry projected to grow 25% this year 
  • A competitive salary – currently around $75-$85,000 per annum*
  • The ability to change lives through positive outcomes 

Key responsibilities of a Welfare Worker

As a Welfare Worker, you work directly with clients or groups in the community. You are involved in providing practical, physical, emotional and social support to people, and it’s a role that encompasses many helpful tasks.

Your key Welfare Worker responsibilities includes:

– providing counselling to individuals experiencing personal difficulty

–  identifying options for financial assistance

– establishing groups to bring people in the community together

– leading community meetings and events

– supporting individuals with administrative tasks, e.g. applications for funding

What skills does a Welfare Worker need? 

Being a community Welfare Worker requires a formal qualification, although several soft skills are considered beneficial to the role.  

First, you’ll need strong communication skills to deal with people effectively – not only your clients but the organisations you’re speaking with on their behalf. 

You’ll also be a confidentand social person capable of quickly connecting with different people across the community.  

The role includes managing all types of personal issues your clients face, so discretion and honesty are integral to this role.  

Some of the issues you encounter will be confronting, which means a Welfare Worker requires lots of resilience. 

Finally, showing empathy and compassion towards clients will help you build trust and enable better relationships. 

Learn more about becoming a Welfare Worker 

What skills does a Welfare Worker need?

Welfare Worker qualifications

There are several Welfare Worker courses to consider before applying for this role. 

-Certificate III in Community Services  

As a minimum requirement, most people complete this certificate to become a Welfare Worker. 

-Diploma in Community Services 

While not mandatory, the course builds on Certificate III in Community Services, and equips you with advanced skills and knowledge to carry out the many responsibilities of a Welfare Worker effectively. 

-Bachelor’s Degree in Social Science or Human Welfare  

University students who have completed a degree in one of these subjects are also eligible for Welfare Worker roles. 

Regardless of tertiary qualifications, anybody working in this industry requires a National Police Certificate.

CHC52015 Diploma in Community Services

This qualification is fundamental to anyone wanting to progress their career as a Welfare Worker. 

The course consists of 16 units of competency (eight core and eight electives). Electives are delivered in a classroom, online, blended, RPL or in the workplace. 

After completing the course, you will have a formal qualification to help you secure your first Welfare Worker role or continue your current one more efficiently. You will also be equipped for other community-based roles such as a Social Welfare Worker, Community Worker or Family Support Worker.     

Explore the Diploma in Community Services course 

*It is advised that anyone looking to study for this qualification has achieved a High School Certificate. 

Start your career as a Welfare Worker with Insight Training!

It’s time to get job-ready with Insight Training, leaders in formal courses and qualifications for rewarding careers in the community. 

If you are considering becoming a Welfare Worker, contact our team and ask about the Diploma in Community Services. 

Or, if you’re ready to sign up and study immediately, visit our website and book your course today! 

Sign up for the Diploma in Community Services 

Australia has a large ageing population, which means more and more jobs are expected in this growth sector in the next decade.

Fifty thousand jobs, in fact. The scope for work in aged care has never been greater, and this presents many opportunities for people already in the industry or looking to become an aged care worker.

One of the most common jobs in aged care is the Support Worker. In this article, we look at this role in detail and provide information useful to anyone considering how to become a support worker.

What does an aged care Support Worker do?

Caring for older people can be an enriching career path. Anyone who naturally loves to help others will certainly find it so, as you support a collective of society’s most needy.   

The ageing process leaves many older people needing regular home care, although most will require what’s considered a basic level of care. The Support Worker’s responsibility is to provide this care, ensuring their patient can go about their day safely and comfortably.     

Learn more about becoming a Support Worker  

Benefits of becoming a Support Worker in aged care

In addition to your financial reward (that’s an average salary of $63k per year, according to Seek), you will enjoy the following benefits of being an aged care Support Worker in Australia: 

  • Optimum job satisfaction from a highly fulfilling role helping people in need
  • Great career pathway with more job opportunities and responsibilities as you develop
  • Maximum job stability in this rapidly growing commercial sector 

Key responsibilities of a Support Worker in aged care

A support worker role is classed as client care.  You are involved in the provision of practical, physical, emotional and social support to your client, and it’s a role that encompasses many helpful tasks.  

Your key Support Worker responsibilities include: 
– personal care 
– preparing meals 
– administering medication 
– doing the shopping 
– managing finances and paying bills 
– completing household chores 
– taking the client to the doctors  
– accompanying the client on other excursions 

support worker in aged care

What are the main Support Worker requirements?

Being a Support Worker requires a formal qualification, although several personal attributes are also considered helpful to the role.  

To begin with, good social and communication skills are paramount in this industry, as you spend most of your time in direct contact with your patient. 

 You’ll also need to have a naturally compassionate persona. Older people are often keen to share life stories and experiences with their carer – including rather delicate subject matters – so you’ll need plenty of empathy and patience.    

Honesty and integrity are also important traits as a Support Worker, as you’ll be privy to lots of highly personal information about your patient, which you will need to keep private. 

Learn more about Support Worker requirements 

Support worker qualifications 

In addition to the many valuable personal traits discussed, there are two formal support worker requirements, which are: 

– A Certificate III in Individual Support (Ageing)* 
– National Police Certificate 

Certificate III in Individual Support (Ageing) 

This qualification is essential to anyone who wants to become a Support Worker.   

The course consists of 13 units of competency (seven core and six electives), delivered in a classroom. Students must also undertake a minimum of 120 practical working hours logged with an Approved Service provider. A trainer or assessor will visit the student to assess their skills in practice.  

 As a pathway qualification, students who pass the qualification successfully can progress to Certificate IV in Ageing Support.  

Learn more about the Certificate III in Individual Support (Ageing) 

 

support worker in aged care

Life beyond your Support Worker role 

While you might be just beginning your career as a Support Worker in aged care, it is always beneficial to appreciate the longer-term opportunities open to you. 

With experience and further study, you can continue into another role in the aged care industry – such as a personal care giver, care supervisor or team leader.  

Most mid to senior-aged-care positions require Certificate IV in Ageing Support as a pre-requisite. You can read more about this formal qualification here. 

Kick off your career as a Support Worker in aged care with Insight Training!

Experts in providing courses for students in search of nationally recognised, fully accredited qualifications, Insight Training is here to help you become job-ready! 

Is it time to start your career in aged care? Contact our team today and ask about the Certificate III in Individual Support (Ageing).     

Or, if you are ready to sign up and study immediately, visit our website! 

Sign up and study Certificate III in Individual Support (Ageing) 

 

Steps to go into the DRAW:

  1. Record a video of yourself and tell us 3 things you love about studying at Insight Training.
  2. Send the video to marketing@insight.edu.au.
  3. Get an extra submission when you upload it to TikTok with the hashtag insight training.

T&C’s apply. New challenge and prizes released monthly. Entries close April 30th, 2023. Video submissions will be used for marketing purposes.

Do you love kids? Are you eager to work in a rewarding sector where you shape the young minds of Australia’s youth? If so, becoming a childcare worker could be perfect for you! Childcare work is both fulfilling and rewarding, with a high projected job growth and worker satisfaction rating.  

Childcare workers nurture children’s social, physical and emotional development. You can work in daycare, after-school care centres or pre-schools in various roles, such as an early childhood educator, nanny, playgroup supervisor and more.   

Friendly people with an affinity toward young children and natural caring types are great candidates to excel as childcare workers. But there is also specific training for childcare workers you will need to complete to work in this industry. If you ask yourself questions like can you work in a daycare without a degree or do you need experience to work at a daycare, Insight Training is here to help! 

In this article, we will cover the three qualifications you can get to become a childcare worker in Australia:   

  1. Certificate III in Early Childhood Education and Care
  2. Working With Children Check and First Aid
  3. Upskill To a Diploma 

So, if you’re interested in becoming a childcare worker but unsure where to start, this guide can help you. 

Childcare worker and children

Get Certified In Australia 

The decision to pursue a career as a childcare worker is a noble one. It isn’t an easy path to take, but it’s certainly a fulfilling job for compassionate people looking to make a difference in the lives of children. In Australia, there are strict childcare worker education requirements, including formal qualifications. To work in early childhood education in Australia, here are some steps you can take: 

1. Certificate III In Early Childhood Education And Care 

In order to work as a childcare worker in Australia, certification is necessary. Undergoing the CHC30121 Certificate III in Early Childhood Education and Care will teach you the essential skills to get into many entry-level childhood education roles. This certificate will teach you how to care for children, nurture their development and make sure their environment is safe and supportive.  

To get this certificate, you will undertake 15 core courses alongside 2 electives. You will also complete 160 hours of work placement in a regulated children’s education and care service, giving you plenty of work experience to leverage once graduating from the program.  

2. Working With Children Check And First Aid 

In order to work in early childhood education in Australia, you must first possess a valid Working With Children (WWC) check and First Aid certification. These checks will show that you are safe to work with children and ensure you have the skills necessary to deal with any situation that arises while working.  

A WWC is obtained after a National Police Check (criminal history check) and your state’s government conducts a review of workplace misconduct. Fees and application processes can differ by state, so make sure to include your location when researching your application options. In Western Australia, you can obtain an application form from your local post office, with the application fee rates as follows:  

  • For employees and self-employed people: $87.00  
  • For unpaid people and students on unpaid placement: $11.00  

Being First Aid certified is vital in order to ensure you can appropriately respond in sudden emergencies, such as anaphylaxis or asthma responses. Through the CHC30121 Certificate III in Early Childhood Education and Care certificate, you will be able to take First Aid as a unit of study, leaving you qualified to begin working in entry-level childcare work!  

3. Upskill To A Diploma 

If you are looking to take your career to the next level and open up further opportunities for more fulfilling work and better pay, the CHC50121 Diploma of Early Childhood Education and Care will be the next step in your career journey. This qualification allows you to take up leadership roles in the childcare industry, such as becoming a Childhood Education Manager or Children’s Service Director. Your experience working in childcare will also help you.   

You will complete 12 mandatory courses along with 3 potential electives and over 280 hours of work placement, teaching you to plan, implement and manage programs in early childhood services.  

To enter this course, you must first complete the CHC30121 Certificate III in Early Childhood Education and Care.  

How Long does It Take To Become A Childcare Worker? 

Depending on the level of education you complete, childcare worker qualifications will generally take two years. At Insight Training, we understand the importance of getting qualified and into employment quickly, and we are glad to say that on average, our students start work between 6 and 9 months on completing their course. 

However, during your studies, you will gain work experience in real childcare centres that will prepare you for full-time work. After completing your chosen education, you will be ready to embark on your fulfilling career in childcare!  

Chilcare worker interacting with kids

Join Us And Become A Qualified Childcare Worker In Australia!   

There’s never been a better time to become a childcare worker. Following these steps, you can easily begin your career in a growing industry that will allow you to shape the young minds of tomorrow.   

At Insight Training, we have a strong community service program for those interested in becoming a childcare worker. Whether you’re someone leaving school or wanting to change your job, we’re here to help you achieve your dreams. We have professional trainers, great facilities, and strong connections with local businesses, all built to make sure you succeed!  

If you want to be a qualified childcare worker in Australia, look for training providers with nationally-recognised courses, like Insight Training. We provide cost-effective courses that result in a greater employability rate for all our students.  

Visit our CHC30121 Certificate III in Early Childhood Education and Care course page to learn more.    

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